As lessons are booked in blocks of 4, this secures my services for 4 weeks in advance. This is your slot and unavailable to anyone else, I therefore refuse bookings from others for this time period. This means myself and another potential customer has lost out if you decide to cancel a lesson.

I totally understand that in the modern world things come up and you might not be able to make it. In that case let me know 48 hours prior to the lesson and we will try to reschedule if slots are available. If you have given me 48 hours notice and are unable to reschedule you will not be charged for that lesson. If I receive less than 48 hours notice you will be charged in full regardless of reason.